International calling, toll-free calling, and reserved DID monthly charges apply on all licenses associated with the program. Customers will be responsible for any such fees incurred on all licenses they provision.

All Dialpad license purchases on top of the first 10 free are chargeable including local numbers for departments, offices, call centers, and additional user licenses. Upgrading to Contact Center and Sell licenses would also be chargeable. All calling credits are chargeable as well as international service calling.

All reserved numbers must be managed by the admin as these incur a $1 charge. If any local number is deleted it will go directly to the reserved pool.

Startups that have up to 25 employees are automatically admitted into the program, while startups with over 25 employees may receive other discounts outside of this program—so startups of all sizes are encouraged to apply. The program also restricts by funding—only startups backed by angel or venture capital quality. There is no minimum funding amount required.

Companies in the Tech for Black Founders program can apply with up to 150 employees. Companies are not required to have angel/VC investment. All other terms follow the Dialpad for Startups Program.

Dialpad for Startups
To qualify, your startup must be based in the U.S. or Canada, be angel or venture-capital backed (no minimum), and be a new Dialpad customer—existing paying customers for Dialpad or Dialpad Meetings do not qualify for DFS. Startups are encouraged to submit a link to a Crunchbase profile, or a public news link outlining accredited Angel/VC investment. Companies that are currently enrolled in a trial of Dialpad and/or Dialpad Meetings, or that have ever been in a trial (without converting to a paid plan), still qualify for DFS. Startups that meet these qualifications and have up to 25 employees are automatically admitted into the program, while startups with over 25 employees may receive other discounts outside of this program—so startups of all sizes are encouraged to apply.

Tech for Black Founders
Access to the offers in the program are reserved for Canada/U.S.-based companies led by one or more Black founders that have raised less than $30M in venture capital, and have fewer than 150 employees. Companies are not required to have angel/vc investment. All other terms follow the Dialpad for Startups Program.

Nonprofits
Startups in the Nonprofit space have an exception to the entry requirement of being angel/VC funded. The nonprofit must be growing in size; please complete the “90 day future employee growth” question, and provide additional details in the “anything else…” question on the application form.

Organizations must be working towards the betterment of:

• Social Services
• Environment
• Health
  
• Development
• Culture
• Advocacy and Support
• Access to Education

All other terms follow the Dialpad for Startups Program.